CouncilMARK
A measure for better community value
The Far North District Council was one of the first local authorities in New Zealand to ask to be assessed under the CouncilMARK™ performance benchmarking programme. Local government best practice leader LGNZ developed CouncilMARK™ to give communities a clear and independent picture of how well their council is serving the community and where improvements need to be made. CouncilMARK™ measures performance across leadership, finance, service delivery and community engagement. Independent assessors undertake assessments every three years using a performance assessment framework. The Council received a B grade on a 9-point scale (AAA to C) when it was first assessed in 2017 and a BB grade when it was assessed again in 2021. Read the independent assessment reports below and go to LGNZ’s website for more information about CouncilMARK™.
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About CouncilMARK™