Services - Ratonga

Constructing, altering, demolishing or removing a building? You will probably need a building consent.

Civil Defence is the coordinated response to an emergency event involving multiple agencies.

What does responsible dog ownership look like? Includes links to our dog management policy, registration forms and "Is this your dog?

Use this online maps tool to overlay different information on any parcel of land in the Far North.

Download or view our Fees and Charges 2024-2025, which took effect 1 July 2024.

Payment of infringements through the online payment portal.

We operate six libraries and one mobile van in the Far North. It is free to join, giving you access to tens of thousands of books, magazines and more.

Learn more about licensing and permits.

Call 0800 347 787 to make a noise complaint. An operator will ask for details of your complaint and send out an officer.

Council offers a range of services online which makes it easier to interact with us at a time convenient to you. Some of these services require you to

Use our step by step guide to all the options for paying an invoice that has been issued by council.

Find out about LIMs, RAPID and urban numbering and property valuations. Search our online property database, and request a property file.

Search the rating information database, find out how to pay your rates, apply for refunds, transfers, rebates and remissions.

The Resource Management Act requires us to ensure that effects of land use and subdivisions on the environment are managed sustainably.

We have 16 transfer stations for collecting rubbish and recycling. There is also a user pays kerbside collection service.

The following pages provide information on a range of matters relevant to all those interested in the context of Tangata Whenua in our district.

Keeping our communities connected. Learn about our transport assets, our network plans and how to report roading issues.

Council manages our district's wastewater and stormwater.

Information about Council water supplies, how to connect, buying water for tanks, water restrictions and water-saving tips.