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Water rates

If you are on a metered supply you will be billed twice yearly (every six months).

Your water rate account is based on consumption measured through your water meter. This charge is calculated by multiplying the total cubic meters used during your billing period by the treated water tariff.

For the 2024/2025 rating period this tariff is set at $4.40 m3 for potable water, and $2.86 m3 for non-potable water. This charge covers the operational costs of supplying water, repairs and maintenance.  The tariff is adjusted each financial year to reflect changes in the cost of supplying water.  Consumers are charged at the new water tariff only after the first water invoice for the financial year is issued.  The financial year begins 1 July.

There are 1,000 litres in a cubic metre (m3). The average six-monthly water consumption per household is between 150 to 250 cubic metres.

Information about your water rate account

Here are two options for you to find out information about your water rate account, including how much you need to pay.

  • You can create a request to find out your balance and when it is due, and we will let you know. Make sure you include your contact details
  • If you are a registered online user you can log in and view your water rates information
  • If you are not a registered online user, you can sign up to become one on this page.
  • Billing dates

    Area

    1st Billing

    Instalment due

    2nd Billing

    Instalment due

    Kawakawa, Moerewa, Ōkaihau, Ōpononi, Rāwene

    July

    20 Aug

    January

    20 February

    Kaitāia

    August

    20 Sept

    February

    20 March

    Kerikeri

    September

    20 Oct

    March

    20 April

    Paihia

    October

    20 Nov

    April

    20 May

    Kaikohe, Ngāwhā

    November

    20 Dec

    May

    20 June

Payment penalties

For payment penalty dates please check the 26 June Council meeting minutes below.

Related Information

Last updated: 07 Aug 2024 9:01am